DigiLocker

Feature	Description
Portal Name	Digilocker
Digilocker	Your personal digital locker for official documents.
Use	To store and access your documents securely, anytime, anywhere.
Registration	With your Aadhaar number and the mobile number linked to it.
Main Benefit	Your digital documents are legally valid, just like the real ones.
Key Documents	Aadhaar, Driving License, PAN Card, school certificates, and more.
Security	It's protected by your PIN and OTP, so your documents are safe.
Official Website	digilockergovt.com

Key Features of DigiLocker

Issued Documents: This is arguably the most powerful feature. It's a special section where you can get authentic, digital copies of documents directly from the issuing government departments, like your driving license from the Ministry of Road Transport, your school mark sheets from CBSE, or your PAN card from the Income Tax Department. These documents are legally valid and considered equivalent to the physical originals.

DigiLocker Drive: This is your personal cloud storage space. Every user gets 1 GB of space to upload and store scanned copies of their personal documents that might not be available from an issuer, like a will, a property deed, or old family photos.

Secure Sharing: Digilocker allows you to securely share your documents with other registered agencies or individuals. Instead of sending a physical photocopy, you can share a secure link to the digital document. This is done with your explicit consent and can be a lot faster and more reliable.

eSign Facility: You can use a digital signature (eSign) to sign uploaded documents. This adds a layer of authenticity to the digital copies you upload yourself, making them legally valid for many purposes.

Real-Time Verification: When you share a document, the receiving agency can verify its authenticity in real-time by checking it against the issuer's database. This eliminates the risk of fake documents and speeds up the verification process for things like job applications or loan approvals.

Activity Log: Digilocker keeps a record of all the activities you perform in your account, such as uploading, downloading, and sharing documents. This provides transparency and allows you to track who has accessed your documents and when.

Easy Access (Mobile and Web): You can access your Digilocker account and documents from anywhere using the official mobile app or the website. This means your important papers are always with you, as long as you have your phone.

Categorization: Documents are organized into different categories, like Education, Transport, and Identity, making it easy to find what you're looking for.

DigiLocker: Common Issues & Solutions (2026)

Issue	Potential Solution
"Fetch Error" or "Document Not Found"	Ensure your name and Date of Birth on DigiLocker exactly match the records of the issuing authority (e.g., CBSE or Income Tax Dept). Try searching using your Roll Number or Registration Number instead of just your name.
OTP Not Received	Check if your Aadhaar is linked to your current mobile number. If it is, wait 5–10 minutes (server delays are common during peak hours) or try the "Resend OTP" option after the timer expires.
ABC ID / APAAR ID Sync Issues	Since the APAAR ID is now a lifelong identity, ensure you have given consent in the DigiLocker app to share data with the Academic Bank of Credits. If the ID doesn't show up, try logging out and logging back in to refresh the token.
"UIDAI Service Unavailable"	This is usually a temporary server-side issue with the Aadhaar system. Don't keep clicking; wait for 30 minutes and try again during "off-peak" hours (like early morning or late night).
Security PIN Forgotten	Use the "Forgot Security PIN" link. You will need your Aadhaar number and Date of Birth to verify your identity and set a new 6-digit PIN.
App Hanging or Crashing	Clear the app cache in your phone settings or uninstall and reinstall the latest version from the Play Store/App Store. Check if you are accidentally using a "Fake" or third-party locker app.

Benefits of DigiLocker

Access Anywhere, Anytime: One of the biggest benefits is the sheer convenience. Your documents are stored securely in the cloud, so you can access them from your phone or computer whenever you need them—whether you're at the airport, a job interview, or a government office. No more worrying about leaving your important papers at home.

Legally Recognized Documents: Documents that are "fetched" directly from government agencies and other issuers on Digilocker are considered legally valid and are on par with the original physical copies. This means you can show your digital driving license to a traffic police officer or use a digital mark sheet for verification, and it will be accepted.

Enhanced Security: Digilocker uses robust security measures to protect your documents from theft, loss, or damage. Unlike a physical wallet that can be lost or stolen, your digital locker is protected by your personal login, Aadhaar authentication, and other security protocols.

Paperless and Eco-Friendly: By storing and sharing documents digitally, you're helping to reduce the need for printing and photocopying. This supports the "Digital India" initiative and is a small but meaningful step towards a more sustainable and paperless future.

Simplified Verification: For both you and the agencies you interact with, Digilocker makes verification much faster. Instead of waiting for someone to manually check a physical document, a government department or an educational institution can instantly verify the authenticity of a document directly from the issuer's source, with your consent. This can speed up processes for things like getting a new passport, applying for a loan, or even sharing your Academic Bank of Credits (ABC) ID.

Easy to Share: You can securely share your documents with others with just a few taps. For example, if you need to provide your vehicle registration certificate to a new insurance company, you can share it directly from Digilocker instead of making a photocopy.

Key Updates & Important Points (Latest 2026)

Feature/Update	What’s New in 2026
APAAR / ABC ID	Every student now has a unique APAAR ID (Automated Permanent Academic Account Registry) integrated into DigiLocker. It acts as a digital "credit bank" for all your exam results and certificates.
SAMPANN Integration	Pensioners can now access e-PPOs (Pension Payment Orders) and Form-16 directly through DigiLocker, making the pension process entirely paperless.
Passport Verification	Regional Passport Offices (RPO) now officially accept DigiLocker-issued documents for verification, reducing the need to carry original physical files to the Seva Kendra.
Enhanced Security	DigiLocker now uses 256-bit SSL encryption and has updated its "Activity Log" so you can see exactly which department accessed your documents and when.
International Readiness	The platform is moving toward international standards, aiming to make Indian digital documents (like degrees) verifiable by foreign universities and employers directly.
DigiLocker Drive	Every user still gets 1 GB of personal cloud space to upload scanned copies of non-government documents (like medical reports or private contracts).

How to Login to DigiLocker

Step 1: Go to the Official DigiLocker Platform
You can either visit the official Digilocker website (www.digilockergovt.com) or open the official Digilocker mobile app on your smartphone.

Step 2: Choose Your Login Method
Digilocker offers a few ways to sign in, depending on what information you have handy:

• Using Aadhaar Number: This is the most common method. You'll enter your 12-digit Aadhaar number and your 6-digit security PIN.
• Using Registered Mobile Number: If you have a registered mobile number, you can enter it. You will then receive a One-Time Password (OTP) on that number to verify your identity.
• Using Username: If you created a username when you set up your account, you can use that along with your security PIN.

Step 3: Verify Your Identity
After you enter your login details, you'll need to complete a two-factor authentication step. This usually involves:

• Entering your security PIN: This is a 6-digit number you created when you first signed up.
• Entering an OTP: An OTP will be sent to the mobile number registered with your Aadhaar, or the mobile number you used to log in. You'll need to enter this OTP to proceed.

Step 4: Access Your Dashboard
Once you've successfully verified your identity, you will be logged into your Digilocker dashboard. From here, you can access your "Issued Documents" (the ones you fetched from government agencies) and your "Uploaded Documents" (the ones you added yourself).

How to Register on DigiLocker

Here is a step-by-step guide to get you started:

Step 1: Visit the Digilocker Website or App
First, go to the official Digilocker website (www.digilockergovt.com) or download the official Digilocker mobile app from your app store.

Step 2: Click on "Sign Up"
On the homepage, you'll see an option to "Sign Up" or "Create Account." Click on it to begin the registration process.

Step 3: Enter Your Details
You will be asked to fill in some basic information. It's crucial that you enter your details exactly as they appear on your Aadhaar card. This includes:

• Your full name
• Date of Birth
• Gender
• Your 12-digit Aadhaar number
• Your registered mobile number

You will also be asked to create a 6-digit security PIN. This PIN is a crucial part of your account security, so choose something you'll remember but isn't easy for others to guess.

Step 4: Verify with an OTP
After you submit your details, a One-Time Password (OTP) will be sent to the mobile number linked with your Aadhaar. You'll need to enter this OTP on the screen to verify your identity.

Step 5: Set Up a Username (Optional)
Once the OTP is verified, your Digilocker account will be created. You may be prompted to create a unique username for your account, which you can use for future logins.

Contact Details

Type of Contact	Details
Email Address	support@digitallocker.gov.in
Official Address	National e-Governance Division, Ministry of Electronics & Information Technology, 4th Floor, Electronics Niketan, 6, CGO Complex, Lodhi Road, New Delhi - 110003, INDIA.
Phone Number	+91-11-24303-714

FAQ's

What is Digilocker?

It is a secure, cloud-based platform for storing your important government-issued documents like your driving license, Aadhaar card, and school certificates.

Is it mandatory to have an Aadhaar card to use Digilocker?

Yes, your Digilocker account is directly linked to your Aadhaar number for identity verification and security.

Are the documents in Digilocker legally valid?

Yes, documents that are directly fetched from government agencies in your Digilocker are considered legally valid and are on par with physical documents.

How much space do I get in my Digilocker account?

Every user gets 1 GB of free storage space for their documents.

Can I upload my own documents to Digilocker?

Yes, you can upload scanned copies of your personal documents. However, these are not considered legally verified unless they have an eSign.

What is the difference between "Issued" and "Uploaded" documents?

"Issued" documents are those you get directly from government agencies, while "Uploaded" documents are the ones you scan and upload yourself.

Is it safe to share documents from Digilocker?

Yes, you can securely share documents with your explicit consent. The platform is designed to protect your data.

Can I access my Digilocker account without my registered mobile number?

No, you need a One-Time Password (OTP) sent to your registered mobile number for a secure login.

What if I forget my security PIN?

You can reset your security PIN using your Aadhaar number and the OTP sent to your registered mobile number.

Can a single person have multiple Digilocker accounts?

No, an individual can only have one Digilocker account, as it is uniquely linked to their Aadhaar number.